About Us

Smith's - an unconventional take on re-engineering tackling the issues we face in this world we live in.

Founder's Story

Samit Bin Salam
MEng (Hons) UK
Founder / Managing Director
Smith’s (HORECA)
Smith’s Industries

Smith’s began with a straightforward but ambitious question: why shouldn’t hotels, restaurants, and cafés in Bangladesh enjoy the same standards of coffee and kitchen engineering found in the best operations around the world? What started as a personal passion for coffee equipment and café operations soon grew into a mission to elevate the entire HoReCa landscape—front and back of house.

In the early years, our focus was simple: help create better coffee. We worked with early adopters, importing professional espresso machines, grinders, and brewing tools, and training baristas to serve cups that could stand beside those from any global city. As more cafés opened and guests’ expectations rose, it became clear that great coffee alone was not enough; the whole operation—from kitchen line to dishwash, from bar to breakfast buffet—needed the same level of thought, reliability, and design.

That realization transformed Smith’s from a coffee specialist into a complete HoReCa solutions partner. Today, we support hotels, restaurants, and cafés with end‑to‑end services: concept and workflow planning, equipment selection from leading global brands, full installation and commissioning, and ongoing engineering support and preventive maintenance. From espresso machines and coffee grinders to ovens, refrigeration, dishwashers, bar equipment, and water systems, we help build operations that are efficient, scalable, and ready for growth.

Behind every project is a simple belief: technology and hospitality should work seamlessly together. Our engineers, trainers, and consultants collaborate closely with owners and chefs to design spaces that work on the busiest day, not just on paper. Whether it’s a boutique café serving its first flat white, a hotel upgrading its all‑day dining, or a restaurant chain rolling out new branches, Smith’s aims to be the quiet partner in the background—making sure the equipment runs, the team is trained, and the guest experience feels effortless.

As we grow, our promise remains unchanged: quality, consistency, and trust in every cup, every plate, and every service moment. Smith’s is here to help build a more ambitious hospitality scene in Bangladesh—one café, one kitchen, and one hotel at a time.

Founder's Story

Samit Bin Salam
MEng (Hons) UK
Founder / Managing Director
Smith’s (HORECA)
Smith’s Industries

Smith’s began with a straightforward but ambitious question: why shouldn’t hotels, restaurants, and cafés in Bangladesh enjoy the same standards of coffee and kitchen engineering found in the best operations around the world? What started as a personal passion for coffee equipment and café operations soon grew into a mission to elevate the entire HoReCa landscape—front and back of house.

In the early years, our focus was simple: help create better coffee. We worked with early adopters, importing professional espresso machines, grinders, and brewing tools, and training baristas to serve cups that could stand beside those from any global city. As more cafés opened and guests’ expectations rose, it became clear that great coffee alone was not enough; the whole operation—from kitchen line to dishwash, from bar to breakfast buffet—needed the same level of thought, reliability, and design. 

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That realization transformed Smith’s from a coffee specialist into a complete HoReCa solutions partner. Today, we support hotels, restaurants, and cafés with end‑to‑end services: concept and workflow planning, equipment selection from leading global brands, full installation and commissioning, and ongoing engineering support and preventive maintenance. From espresso machines and coffee grinders to ovens, refrigeration, dishwashers, bar equipment, and water systems, we help build operations that are efficient, scalable, and ready for growth.

Behind every project is a simple belief: technology and hospitality should work seamlessly together. Our engineers, trainers, and consultants collaborate closely with owners and chefs to design spaces that work on the busiest day, not just on paper. Whether it’s a boutique café serving its first flat white, a hotel upgrading its all‑day dining, or a restaurant chain rolling out new branches, Smith’s aims to be the quiet partner in the background—making sure the equipment runs, the team is trained, and the guest experience feels effortless.

As we grow, our promise remains unchanged: quality, consistency, and trust in every cup, every plate, and every service moment. Smith’s is here to help build a more ambitious hospitality scene in Bangladesh—one café, one kitchen, and one hotel at a time.

That realization transformed Smith’s from a coffee specialist into a complete HoReCa solutions partner. Today, we support hotels, restaurants, and cafés with end‑to‑end services: concept and workflow planning, equipment selection from leading global brands, full installation and commissioning, and ongoing engineering support and preventive maintenance. From espresso machines and coffee grinders to ovens, refrigeration, dishwashers, bar equipment, and water systems, we help build operations that are efficient, scalable, and ready for growth.

Behind every project is a simple belief: technology and hospitality should work seamlessly together. Our engineers, trainers, and consultants collaborate closely with owners and chefs to design spaces that work on the busiest day, not just on paper. Whether it’s a boutique café serving its first flat white, a hotel upgrading its all‑day dining, or a restaurant chain rolling out new branches, Smith’s aims to be the quiet partner in the background—making sure the equipment runs, the team is trained, and the guest experience feels effortless.

As we grow, our promise remains unchanged: quality, consistency, and trust in every cup, every plate, and every service moment. Smith’s is here to help build a more ambitious hospitality scene in Bangladesh—one café, one kitchen, and one hotel at a time.

Why We Are The Best in the Business!

From roasting to pouring with love. Under one-roof we provide all solutions from micro to commercial roasting, grinding, brewing, and training.

Smith’s is one stop solution of world class imported coffee machines associating with premium brands from all across the Globe. We have been praised by our associates for alone installing innumerable number of machines all across the globe. Our services are not only limited to providing the finest imported coffee machines but the offerings range from state-of-art espresso equipment to barista training by award winning baristas.

What Solution will you find from us?

Smiths – Bring comprehensive solutions for F&B Industries to create a solid foundation for your brand.
Coffee Machine Rental

We provide flexible coffee machine rental services for businesses, with options for maintenance and support.

Service & Support

Our expert team provides comprehensive service and support for coffee machines, ensuring they operate at peak performance.

Barista for Hire

We offer skilled baristas for hire to cater to events, offices, and businesses, delivering high-quality coffee experiences.

Barista Training

Our professional barista training equips individuals and teams with the skills to create exceptional coffee.

Why Choose Us?

We offer top-quality coffee machines and services, backed by expert support and training to ensure customer satisfaction.

  • Fast and responsive technical support
  • Flexible rental plans
  • Customizable solutions for businesses of all sizes
  • Commitment to customer satisfaction and quality assurance.